WebWize Client Support
Support & Email
Configuration
Everything you need to configure your WebWize email account on any device or email client. Our business email runs on mail.webwize.com — use the guides below to get set up in minutes.
Support Hours
Monday – Friday
7:30 AM – 6:00 PM CT
Saturday
10:00 AM – 2:00 PM CT
Phone
(713) 416-7111Emergency Email
support@webwize.comEmail Setup Guides
Configure Your
Email Account
Your WebWize Mail Server
Incoming (IMAP)
mail.webwize.com
Port 993 (SSL)
Incoming (POP3)
mail.webwize.com
Port 110
Outgoing (SMTP)
mail.webwize.com
Port 465 (SSL)
Username: your full email address (e.g. yourname@yourdomain.com) · SMTP authentication required
IMAP — Recommended for All Devices
IMAP keeps your email synced across all your devices. Emails, folders, and read/unread status stay in sync on our server — and our backups cover your entire mailbox.
Incoming Mail Server (IMAP)
Outgoing Mail Server (SMTP)
Step-by-Step Instructions
- 1Open your email application and choose to add a new account.
- 2Select "Manual Setup" or "Advanced Setup" when prompted.
- 3Choose IMAP as the account type.
- 4Enter your name and full email address.
- 5Set the incoming server to mail.webwize.com, port 993, SSL/TLS encryption.
- 6Set the outgoing server to mail.webwize.com, port 465, SSL/TLS encryption.
- 7Enter your full email address as the username and your password.
- 8Enable "SMTP requires authentication" (sometimes called "My server requires authentication").
- 9Click Finish and send a test email to confirm.
Alternative Ports (if SSL is blocked)
IMAP
SSL: 993
Plain: 143
POP3
SSL: 995
Plain: 110
SMTP
SSL: 465
Plain: 587
Apple Mail — Example Configuration
In Apple Mail, go to Mail → Add Account → Other Mail Account.
Select Manual Setup and choose IMAP.
Enter the incoming and outgoing server details from the table above.
Apple Mail will verify the connection and add your account automatically.
Still Need Help?
Our support team is available Monday through Friday, 7:30 AM – 6:00 PM CT, and Saturday 10:00 AM – 2:00 PM CT. Call us or send an email and we’ll get you configured quickly.